What Is the Difference between Coaching and Mentoring in HR?

How to benefit from coaching or mentoring?

A Learning & Development Strategy aims to achieve meeting employee learning and development needs. Ensuring optimal human capital development and building the business management and leadership skills for a strong executive team. Employees and managers could be in need for coaching or mentoring, but how to benefit from coaching or mentoring?

Definition of Coaching and Mentoring

The best place to gain a benefit for individuals and for the organisations is to provide the definition of coaching and mentoring.

Coaching: The International Coach Federation defines coaching as "Working with clients in a thinking and creative process that inspires them to maximize their personal and professional potential." A coach provides formal guidance on your development for the purpose of performing, and provides valuable feedback to reflect on. The relationship is focused on the task or skill at hand based on your role or situation, and therefore tends to be short term in duration.

Mentoring: A simple, broad definition of mentor is an experienced and trusted advisor. Mentoring is a developmental relationship between two or more people in which a more experienced or senior individual (mentor) offers advice, counselling and feedback to a less experienced person or less senior individual (mentee). Reverse Mentoring is when the mentor is less junior and mentors upwards. This relationship is based on trust, reciprocity, communication, commitment and confidentiality.

The mentor is responsible for providing support and feedback. While many organizations offer internal mentoring programs, often as part of a leadership training program, it is also common for mentees to work with mentors outside their organisation.

Benefit of Coaching or Mentoring

Coaches and mentors may be selected to work with professionals based on their industry expertise (banking, healthcare, manufacturing), job expertise (marketing, finance, human resources), skills (spokesperson, committee chair, conference presenter), or other valuable expertise that can enhance a professional's life, such as community or board work.

The best way to understand how coaching and mentoring relationships are structured is to compare them side by side:

 

Topic Coaching Mentoring
Expertise

Focus on individual development of specific skills and capabilities. Support the employee to realise his potential and to acquire more insights into his/her behaviour and the dynamics of this behaviour. Support in handling conflicts and concerns.

Focused on individual development and career planning. Benefit from senior leadership experience and management capabilities. Development of long-lasting, personal and informal relationship.

Focus Coaching is more performance-oriented, designed to improve the professional's performance in the workplace. Mentoring is more developmental in nature, looking not only at the practitioner's current job, but also beyond, with a more holistic approach to career development.
Timeframe The relationship is short-term, with a specific outcome in mind. However, some coaching relationships may last longer depending on the goals achieved. The relationship is usually of longer duration, a year or two, and even longer.
Questions Asking thought-provoking questions is a top coach tool that supports in making important decisions, recognising behavioural changes and take action. The coach is trusted advisor who can empathize with the coachee’s situation. In the mentoring relationship, the mentee is more likely to ask more questions and tap into the mentor's expertise. the mentee’s network will be extended and the mentor assist the mentee in growth and development.
Results Development of a specific new skill or refreshed skill. Improvement of behaviour. Tools and guidance, dealing with large-scale change. Motivation and focus on career/life development. Encouragement of leadership development. Gain more knowledge from a senior advisor and get an entry point to succession planning.

 

When working with a coach or mentor, consider these final tips:

  • Trust and respect your coach or mentor. Any meaningful relationship is built on the foundation of trust and respect. Respect his/her opinions and ideas.
  • Set ground rules. Decide how often a meeting will take place, how long the relationship will last, the division of roles, the importance of confidentiality, and preferred methods of communication and feedback.
  • Define the outcome. What kind of results do you want at the end of the relationship?
  • Open your mind and heart. Learning from someone who has more experience and who can openly share successes and failures is a tremendous gift. The key to getting the most out of the relationship is the ability to enter into the relationship with the most open mind and heart possible. Expect the unexpected.

In today’s rapidly changing business environment it becomes more and more important to have a comprehensive and in-depth knowledge of Human Resources. We promote education and knowledge as a means to raise professional standards and service. To that end, we offer a broad spectrum of educational programs and training course for professionals. Visit the Human In Progress Academy.

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